Frequently asked questions (FAQ)
- Etrel – EV Editor 1
- Denis Leskovar (Unlicensed)
- INCH cluster communication settings
- INCH - water in cable cover
- Over voltage protection
- MCB and RCD
- Sending station back for repair?
- Touch screen
- Problems with running LoadGuard configurator in Windows
- Synchronizing clock on Inch chargers
- Modbus Communication with INCH products
- Connecting to INCH and INCH Duo directly with PC
- INCH minimum and maximum current
- INCH screen text seen over logo
- Upgrade INCH to 4.x
- Verbose logs
- OCPP Info field length
- SIM status OK even though NO SIM is present
- How to connect to Wi-Fi on INCH and INCH DUO
- How to allow Etrel access to your charger
- INCH Load Scheduling
- How to upgrade firmware on INCH Devices
- INCH - error message: Charger in fault
- Recommended maximum charging current when communication with LoadGuard is lost
- Stellantis cars (Peugeot, Citroen, Opel) charging issues
- Allowed WiFi network characters, channels and encryption
- Connecting INCH charging stations to a three-phase grid without Neutral conductor
- PLC modem
- Issues with .json files (used for translations)
- PLC modem HOME PLUG Diagnostics
- Checking the HW and FW versions
- Trouble connecting your INCH device to the backend central system?
Warning! Before installing, wiring, handling or accessing the charging station in any way, make sure to read, understand and follow the Safety Guidelines.
Any graphic material provided in this documentation library is subject to variation and may not reflect the most recent updates or changes due to ongoing development and the implementation of new features.
Owing to periodic improvements of our products, the supplied products can differ in some details from the information stated in this documentation library. The information is subject to alteration without notice.
The English version of this documentation is the official and authoritative source of information. We make every effort to ensure that translations are accurate and clear; however, we do not accept responsibility for any errors, omissions, or misinterpretations in translated versions. In case of discrepancies, the English version will take precedence.